Contact Us

Customer Support Information

If you have any questions or concerns, please feel free to contact us.

Our Guarantee:
We promise a no-questions-asked policy: "You will love it, or we’ll issue a full refund."

We strive to ensure your satisfaction with every purchase. It's as simple as that.

Return & Exchange Policy:
We take pride in offering high-quality products with a worry-free guarantee to ensure the best customer experience. If you are not completely satisfied for any reason, we will issue a full refund or a free replacement.

If you wish to return or exchange an item, here are the key details:

  1. Returns or exchanges can be made within 30 days of receiving your item.
  2. Customers are responsible for shipping the items back to us and covering the associated shipping costs.
  3. Shipping and handling fees are non-refundable.

For exchanges, you will receive your replacement within 1-2 weeks after we receive your returned item.

Customer Service Hours:

  • Monday to Friday: 9:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 6:00 PM
  • Sunday: Closed

FAQs

Q: How long will it take to receive my package?
A: On average, we need 3 to 5 business days to process your order before shipping. Once shipped, delivery typically takes 15 to 25 business days, depending on your location. Please note that holidays may impact delivery times.

Q: What is your return policy?
A: We will replace any defective items within 30 days of receipt with a new product.

Q: How can I contact you about my order?
A: You can reach us via email at [email protected], or respond directly to any notification emails you’ve received about your order, shipment, or delivery.